When can I expect to receive my shipment?
Orders will be processed within 1-3 business days after ordering, and shipped the next few days after processing.
All orders have been processed and shipped out from our warehouse. During holidays and peak sales seasons, please allow more time to process your order.Shipment will arrive in between 5-30 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
What are your shipping rates?
Express Shipping (7-12 days):the order amount is below $29.98 :$4.99
Express Shipping (7-12 days)the order amount is above $29.99 :$0
Which countries do you ship to?
United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, To know more about our destination listings, contact us via firstname.lastname@example.org
How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via email@example.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.